E-Commerce Intelligence
MetisAI
AI-powered chatbot with deep Shopware 6 integration. Transform your e-commerce customer experience with semantic search and intelligent product recommendations.
Features
Semantic Search
Understand customer intent, not just keywords. Find products based on meaning and context.
Shopware 6 Integration
Deep integration with your Shopware 6 store. Access products, orders, and customer data in real-time. Provide MetisAI with your PDFs, product data sheets, database entries, or free-text inputs as context.
Smart Recommendations
AI-powered product recommendations based on conversation context and customer preferences.
GDPR Compliance
Privacy by design. All data processing follows GDPR guidelines. Customer data stays protected and under your control. No data is used for LLM training.
Full Control
Complete ownership of your vector store. Easy maintenance through an intuitive dashboard. Add, update, or remove content anytime.
Continuous Updates
Regular feature releases and improvements. The platform evolves with the latest AI advancements and customer feedback.
The Support Challenge
Traditional customer service doesn't scale
Rising Support Costs
Human agents cost €5-15 per interaction. As your business grows, support costs grow faster.
Limited Availability
Customers expect 24/7 support. But staffing around the clock is expensive and complex.
Inconsistent Answers
Different agents give different answers. Training is ongoing. Quality varies.
MetisAI handles routine inquiries at €0.50-2 per conversation, 24 hours a day, 7 days a week, with consistent accuracy.
Beyond Traditional Chatbots
Unlike rule-based chatbots that follow scripts, MetisAI uses Retrieval-Augmented Generation (RAG) to understand context and retrieve accurate information from your actual product data.
Traditional Chatbots
- Fixed decision trees
- Keyword matching only
- Requires constant rule updates
- Frustrates customers with wrong answers
MetisAI with RAG
- Understands natural language
- Retrieves from your real data
- Always up-to-date automatically
- Contextual, accurate responses
Why AI Chatbots Matter
Data-driven results for e-commerce businesses
Sources: Glassix Study 2024, DemandSage AI Statistics 2025
Simple, Transparent Pricing
Choose the plan that fits your business
Starter
For small shops getting started with AI support
- Up to 1,000 conversations/month
- Semantic product search
- Standard Shopware 6 integration
- Email support
- Basic analytics dashboard
Professional
+ €999 one-time setup
For growing businesses with custom needs
- Up to 10,000 conversations/month
- Custom knowledge base training
- Advanced Shopware 6 integration
- Priority support
- Advanced analytics & reports
- Custom conversation flows
Enterprise
For large-scale operations with specific requirements
- Unlimited conversations
- Dedicated infrastructure
- SLA guarantees
- Custom integrations
- Dedicated account manager
- On-premise deployment option
All plans include GDPR-compliant European hosting and a 14-day trial period.
The Business Case
The chatbot market is projected to reach €13+ billion by 2025, growing at 24-30% annually. Leading e-commerce businesses are already seeing measurable returns.
Routine inquiries handled automatically
Lower cost per interaction vs. human agents
Businesses already using AI chatbots
Sources: Mordor Intelligence 2024, Grand View Research, IBM/Gartner
Built for European Business
Compliance and security by design
GDPR Compliant
Full compliance with European data protection regulations. Privacy by design, not an afterthought.
European Hosting
Data stays in Europe. No transfers to third countries. Complete data sovereignty.
Your Data, Your Control
Full ownership of your vector store. Export, modify, or delete anytime. No vendor lock-in.
Ready to transform your customer experience?
Free consultation. No commitment. See MetisAI in action with your own data.